Case Study: OmniWound EMR

How we helped Integrated Wound Care achieve 50% efficiency improvements and scale from a single-state practice to 20 states with 100+ providers

Inefficient EMR Holding Back Growth

Integrated Wound Care was struggling with an inefficient EMR system that wasn't designed for traveling wound care specialists. Their providers were spending more time navigating software than caring for patients.

The Previous System: A widely used wound care EMR required multiple screens for documentation, lacked scheduling optimization for traveling providers, and forced the practice to hire expensive scribes for encounter documentation.

As a growing practice serving multiple outpatient facilities daily, they needed a solution built specifically for their unique workflow—not a generic EMR trying to fit their needs.

Client Overview

Specialty
Wound Care
Practice Model
Traveling Providers
Facility Types
Skilled Nursing Facilities
Previous EMR
Widely Used Wound Care EMR
Growth
Single State → 20 States
Current Volume
4,000+ Weekly Encounters

Specific Workflow Problems

The existing widely used wound care EMR created multiple bottlenecks that prevented efficient patient care

🖱️

Excessive Clicking

Multiple screens required for patient encounter documentation, forcing providers to navigate through various interfaces instead of focusing on patient care.

📦

Scheduling Nightmare

EMR wasn't designed for traveling providers visiting multiple facilities daily, making efficient scheduling nearly impossible.

✏️

Scribe Dependency

Complex documentation process required expensive scribes to take encounter notes and update the EMR, increasing operational costs.

📄

Missing Integration

No integrated MIPS reporting and lack of ICD-10 code automation created additional administrative burden and compliance risks.

OmniWound EMR

A custom-built EMR designed specifically for traveling wound care specialists

📱

Single-Screen Workflow

Complete patient encounter documentation on one screen, eliminating the need to navigate multiple interfaces and reducing clicks by over 50%.

📋

Intelligent Scheduling

Advanced scheduling system designed for providers visiting multiple facilities daily, with automated recurring visits and full transparency of upcoming appointments.

🤖

AI-Powered ICD-10 Coding

Automated code population using AI and automation, eliminating time-consuming manual code searches and streamlining the billing process.

MIPS Compliance Module

Built-in MIPS compliance that validates provider selections against encounter notes, highlights discrepancies, and maximizes quality scores. Learn more about our MIPS services →

💰

Integrated Billing

Seamless billing integration that optimizes back office operations and accelerates the revenue cycle from encounter to payment.

🏠

Multi-Setting Support

Custom-built solutions for both nursing facility visits and home care, providing flexibility as practice needs evolve.

Measurable Results

Immediate improvements that continued to compound over time

50%

Reduction in encounter documentation time

100%

Provider adoption rate

Day 1

Immediate results, improving over time

"OmniWound was designed to provide our physicians with a more optimized workflow and reduce patient encounter times and documentation times. Our providers have experienced up to a 50% improvement in efficiency when compared to a competing wound care EMR that we previously used."
Dr. Diane Lusas
Medical Director, Integrated Wound Care

Implementation Success

Smooth transition with immediate adoption and 24/7 support

1

Data Migration

Successfully transferred patient data from the previous EMR using our BPO team and technology solutions to overcome data challenges.

2

Comprehensive Training

Provided training for all providers with 24/7 real-time support to answer questions during the transition period.

3

Complete Adoption

Immediate adoption across the entire practice with cessation of the former platform usage, demonstrating clear value delivery.

4

Continued Growth

Platform supported practice expansion from single state to 20 states with 100+ providers and 4,000+ weekly encounters.

Ready for Similar Results?

See how a custom EMR built specifically for your workflow can transform your practice efficiency and provider satisfaction—just like it did for Integrated Wound Care.

Schedule Your Free Workflow Assessment
No-obligation assessment
Custom solution design
Clear implementation plan